Rishitech Softwares , our Refund Policy is based on standardized practices that strictly follow industrial norms. We put up with fair assessment practices and all the refund claims are processed with vigilant parameters to make sure the decisions are justified and mutually agreeable.Our policies are treated with appropriate measures to settle different claims, originating from different assortments of needs and various business situations.
Coverage & Scope
This Refund Policy covers Rishitech Softwares action and approach towards refunds. This Refund Policy does not apply to the practices of companies that Rishitech Softwares does not own or control or of persons that Rishitech Softwares does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which Rishitech Softwares websites link.
When Do You Qualify For Refunds?
When you file a complaint to Rishitech Softwares, we first try to provide an ideal solution to the issue you are facing. Your case is first introduced to the technical team and then reported further to the experts’ panel. Refund is only made in the extreme circumstances, when nothing good can be done to solve the issue. While planning for refunds we check for soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, refund may apply*
Development/Post-sales operations has not yet started.
The issues with the project are beyond the scope of rectification/resolution/fixing .
You have not violated our payment terms
You have not used any information for monetary/business benefits (gained during the course of association)
The reasons you made are valid/rational/realistic enough to qualify for refund trial.
Should be able to demonstrate his/her innovative UI design and development skills and understand what makes an app addictive and appealing.
You have presented all the proofs and evidences surfacing your refund claim
The claim does not arise from any billing dispute coming from your bank or payment vendor
Important Note: If any of the points mentioned above is found violated, your claim will be considered void. The decision on refunds is final and irrevocable.
Processing Refund requests
Once we get your request, we will send you an email to notify you that we have received it and we will also notify you of the approval or rejection of your refund.
1.Before a refund is granted, you must allow us to try and help solve any problem you have by opening a ticket in our support desk. Please give it 24-48 hours for our Support Team to get back to you on your support requests (read details of our support policy).
2.Refunds will not be granted if you simply decide not to use the purchased software license. We stand behind our software products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
3.Please note that we do not bear any responsibility and therefore we do not satisfy any refund requests based on incompatibility of our products with some third-party software. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications. Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner.